Clients that have lost money from the collapse of Kumuka Worldwide have been advised to lodge claims with the Travel Compensation Fund as the adventure travel firm goes into administration.
Kumuka has confirmed that tours up to July 22 will still operate, but those with bookings beyond this date have been advised to contact the TCF. Agents have been advised to make alternative arrangements for their affected clients.
Meanwhile, Intrepid Travel has set up a hotline for agents and consumers searching for alternative travel options.
The firm will match the price paid by Kumuka passengers for an equivalent available Intrepid tour.
"It is sad to see the closure of a company that we have long respected as a collaborator in building the adventure travel sector," Interpid Travel managing director Geoff Manchester said.
Elsewhere, the Africa Safari Company has also jumped in to offer its services to clients in need of travel solutions.
The firm works with Jenman Safaris, Kiboko Safaris, Drifters Adventures and Karibu Safari.
