The challenge for the industry is… Staff shortages with suitable skills, tight margins and exposure to global incidents.
The things I like about my job are… People and relationships – my team, suppliers and clients.
And the frustrations… Email spam.
If I didn’t work in travel I would be a… Conservationist.
Qantas or Virgin? Both are very supportive of the agent.
My proudest moment was… When my son was given the award for ‘integrity’ at school. I cried, of course.
The naughtiest thing I ever did was… Next question, please.
I try to relax by…Having a glass of wine with my closest friends.
The last time I feared for my life… Being diagnosed with breast cancer last year. Happy to say I made it through this.
If I can, I always try to avoid… Negative people.
I really wish I had… An answer to world peace.
The best advice I’ve ever received was… Stop looking at the past, it has nothing new to tell you.
I don’t understand why… Anyone wouldn’t travel at any given opportunity.
My greatest weakness is… A great pair of heels.
And my greatest strength… Inner strength.
If I was prime minister I would… Ban live export.
If I won $1 million on the lottery I would… Share half with loved ones and use half to help children and animals in need.
If I could be someone else for one day I would be… Wonder Woman.
I’ve always wanted to travel to… Galapagos Islands
My favourite holiday was… New York.