Accor has announced changes to its senior operations leadership team which will bring increased expertise and focus to its operations across Australia, New Zealand, French Polynesia and Fiji.
“We are committed to delivering the best, most seamless guest experiences and these appointments will elevate the standards of hospitality in this region,” CEO, Accor Pacific, Sarah Derry, said.
“The Accor team is committed to driving our partners towards even greater success, achieving a sustainable and successful business performance, whilst enhancing the quality of the guest experience. Looking ahead, we see so much exciting potential for our brands and opportunities for our people, partners, owners and communities.”
Here’s a run down on all the new appointments:
Scott Boyes, Senior Vice President Hotel Operations, Pacific North.
Boyes will be responsible for hotels under management agreements in the newly designated Pacific North region, which will include New South Wales, Australian Capital Territory, Queensland and Northern Territory. He will lead operational excellence for Accor’s Premium, Midscale and Economy hotels in the north of the Pacific. Working in Accor operations for 28 years, beginning his career in hospitality with The Rest Hotel at Milsons Point, Boyes will bring significant experience to the role.
Adrian Williams, Senior Vice President Hotel Operations, Pacific South.
Williams will be responsible for Accor’s Premium, Midscale and Economy hotels in the newly designated Pacific South region, which will include Victoria, Tasmania, South Australia, Western Australia, New Zealand, Fiji and French Polynesia. A new role of Vice President for New Zealand and Fiji has been created which will report into Williams and an appointment will be announced in the New Year. Having begun his hospitality career at Fairmont Banff Springs Hotel in Canada and Williams has over 30 years of hotel operations and senior leadership experience.
Danesh Bamji, Vice President Franchise, Pacific.
Bamji will be responsible for leveraging Accor’s brand, marketing, sales, customer engagement, digital and loyalty strategies as well as the delivery of Accor’s systems, tools and resources developed for franchisees to optimise their hotel’s revenue performance and profitability. He will lead a team focused on supporting franchise owners to accomplish superior performance and operational excellence in their hotels.
Marcus Hanna, Vice President Operations Pacific, Sofitel, MGallery and Emblem.
Hanna has over 18 years of experience with Accor, out of which twelve of those years were spent in luxury hotels. Having worked in Melbourne, Sydney, Gold Coast and Brisbane, he has extensive experience in Australia, as well as in London, Malta, San Francisco and Singapore; his most recent role was as managing director for Fairmont Singapore and Swissôtel The Stamford. Hanna will provide dedicated support for the Sofitel, MGallery and Emblem hotels and restaurants within the Pacific region.
