Welcome to the airports of the future
The airport experience is set to change for future travellers, with Skyscanner revealing that modern design and interactive technology are already being used in some of the world’s busiest airports.
In its ‘future of travel’ report, Skyscanner predicts that airports of the future will be designed to create a sense of place during lay-overs, rather than simply serving as a waiting place for travellers on the move, with passengers able to attend virtual yoga classes, sit by the rooftop pool, or view art galleries and interactive media.
“An airport of the future will be the place where your holiday begins, a place that is stress-free and enjoyable and puts you in the right mood. In the 2020s, such futuristic airports could even shape your decision on what destination to travel to” said Dave Boyte, Skyscanner’s marketing manager Australia and New Zealand.
Los Angeles airport, Singapore Changi T3, Kuwait International, Korea Incheon and San Diego International airport are all incorporating clever technology and design to make time spent at the airport a more relaxing and pleasant experience.
Five airports of the future that already exist:
1. Los Angeles Airport
LAX features seven digital ‘interventions’ throughout the airport, the most noted creation being the 72 foot ‘time tower’, an interactive haptic illusion wrapped around one of the terminal’s main lifts.
Other interventions include a ‘welcome wall’ for arriving passengers, a ‘bon voyage’ wall for departing passengers and two portals that display real-time flight information as well as the physical movement of individual travellers.
2.Singapore Changi T3
Bringing the outside in, this expansive airport features a butterfly roof, a five-story vertical garden, waterfalls and a rooftop swimming pool.
Following in the green inspired designs, more airports are now also building ventilation and outdoor systems that allow travellers access to open air.
A recent survey by Skyscanner suggests that 43% of travellers would love to see an open-air park as part of the airport experience.
3.Kuwait International Airport
With a focus on energy efficiency the designers of the new Kuwait airport are aiming for the building to achieve Leadership in Energy and Environmental Design (LEED) gold status.
To do this they will install glazed windows that will filter daylight and deflect the direct solar radiation, fit the roof with an expanse of photovoltaic panels to harvest the sun’s energy and add a cooling indoor water feature which will surround the baggage claim area.
If LEED gold status is achieved, Kuwait airport will be the first passenger terminal in the world to attain this level of environmental accreditation.
4.Korea Incheon
With indoor gardens, koi ponds and an abundance of natural light, Korea’s new Incheon airport draws inspiration from various elements of culture and life.
The outside is designed with the Asian phoenix in mind, while the inside is full of Korean traditional aesthetics, providing a place for those wanting to experience aspects of the cities culture.
The airport is a destination within itself, as it is fitted out with hundreds of shops, a hotel, a skating rink, a golf course and even a casino.
5.San Diego International Airport
Putting a modern spin on the departure lounge, San Diego is set to open a new media lounge that will not only provide enough seating and power outlets to charge mobile devices; it will allow passengers to interact with the room in a number of new ways.
The ‘migration’ themed room will be represented in a series of projections which include flight times as well as aspects of the city such as landscapes, cliffs and coastal surroundings.
Email the Travel Weekly team at traveldesk@travelweekly.com.au
airlines airports dave boyte skyscannerAirports of the Future
A "stress-free airport experience" is the number one priority for travellers according to a new Amadeus study, which suggests that the airport of tomorrow could offer just that. The technology provider has released the findings of a recent report titled Reinventing the Airport Ecosystem, which identifies consumer frustrations with today's experience and maps out how airports will re-invent themselves in the years before 2025.
A global passenger survey showed 72% felt the core passenger journey from check-in to boarding was currently inefficient, while 69% were seeking improved security processes. Passengers also expect airports to give a sense of place which reflects local culture and makes the airport destination and flight part of their total trip experience (81% of respondents).
New models highlighted in the report included a mini-city – a self-sufficient entity offering unique retail, entertainment, dining, work spaces and accommodation. These facilities would be on par and even beyond those found in destinations and available to non-flying customers – and 15% of travellers surveyed thought this model would be predominant by 2025.
Another model highlighted was the city extension – where the airport is tightly integrated into the local city and reflects the best of local culture, history and cuisine. Also suggested was a walkway concept, where many of the current airport processes are performed remotely by the passenger, at home or in a separate virtual terminal.
"A range of macro-trends including increasing traveller demands, new technologies and the immediate requirement for the industry to create new revenue streams are driving the need for a fundamental rethink of the airport ecosystem," said Julia Sattel, senior vice-president airline IT for Amadeus. "Imagine an airport where the retail experience is so impressive you choose to shop there without even flying; or using an in-flight app to make purchases you can pick up once you've landed. It's an exciting future but airports, airlines and the whole ecosystem need to make cooperative decisions to unlock this potential."
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