Seat review: Economy Plus, United B777, San Francisco to Sydney
United's deployment of Boeing 777 aircraft on its Australian routes in April was greeted with glee as economy passengers benefited from personal TV screens for the first time.
But the aircraft also features an increased number of economy plus seats – we hopped on board to check them out.
Seat 8/10
It’s surprising how much difference a little extra legroom makes, but when trying to get comfy and catch up on some sleep, it’s a godsend. Seated in the exit row, my personal TV and table tuck away neatly, and I am located not too far from the loo which is an added bonus.
Service 9/10
The cabin crew ooze charm and good humour, with their attentive manner harking back to a golden era of air travel. Water comes round frequently and they ensure that I have the necessary forms, and even lend me a pen. Noticing I am awake in the middle of the flight, they offer to bring me a snack which is a nice touch.
Extras 6/10
Other than a set of decent quality headphones, no amenities are included in the economy plus seats, but it’s ok – I’m already satisfied with the extra legroom. I bundle myself up with pillows and blankets and manage to drift in and out of sleep.
Food 6/10
Chicken and vegetables or beef and vegetables are the unimaginative options that I am presented with when the trolley comes around. I opt for the chicken which is a gloopy splodge of cream and meat with a side of soggy vegetables. Fortunately I’m on a detox, so the lack of complimentary alcohol isn’t too much of a letdown.
Entertainment 8/10
There’s a decent selection but as I watched most of the movies on my outward journey, so I make do with a few flicks that didn’t make the cut last time, and a TV show or two. Touchscreen technology is a nice touch, although, in the exit row, I have to stow my set for take-off and landing.
Overall 74%
What a difference a little extra leg-room and a touch of quality service makes. The flight, while still long, is a much improved experience on my crowded outbound journey, although the food remained a low-point..
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