Huge queues at international airports as Australian Border Forces system fails

Sydney, Australia.

International travellers are facing huge queues today due to a national outage affecting Australian Border Force processing systems.

The technical outage is impacting SmartGate kiosks for inbound and outbound passengers at international airports across Australia.

The outage means that passengers are being processed manually which is leading to significant delays.

A spokesperson told the ABC that additional officers had been deployed to process customers.

“The issue is currently being rectified and systems are slowly returning online.”

Sydney Airport put out a an alert on its Instagram page, saying “there are currently delays at immigration due to a national outage affecting Australian Border Force processing systems”.

“Passengers travelling today are encouraged to check with their airline regarding the status of the flight, and leave plenty of time when travelling to the T1 International Terminal.

We apologise for the disruption and appreciate everyone’s patience as the issue is being resolved”.

No flights had been impacted, it added. Around 1000 people at Melbourne Airport are said to have been affected.

Update: the problem has been rectified.

 

 

 

Email the Travel Weekly team at traveldesk@travelweekly.com.au

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