CLIA study reveals billion-dollar value of cruise tourism in Aotearoa New Zealand

CLIA study reveals billion-dollar value of cruise tourism in Aotearoa New Zealand
Edited by Travel Weekly


The Cruise Lines International Association (CLIA) has revealed that the full value of cruise tourism in New Zealand a total NZ$1.37 billion (around AU$1.24 billion) for the 2023-24 fiscal year.

The economic impact assessment, jointly commissioned by CLIA and the New Zealand Cruise Association (NZCA), provides the first detailed analysis of cruise tourism in Aotearoa and quantifies its full economic impact alongside the employment it supports.

It shows NZ$1.37 billion (around AU$1.24 billion) in total economic output generated by cruise tourism in New Zealand during 2023-24. This included direct expenditure by passengers, crew, and cruise lines worth NZ$637.8 million (AU$579.5 million) as well as indirect/induced expenditure of NZ$729.2 million (AU$662.5 million).

The assessment also showed that cruise tourism supported a total employment of 9,729 New Zealand jobs last fiscal year and provided NZ$425.9 million (AU$386.9 million) in wages to New Zealand workers.

CLIA managing director in Australasia, Joel Katz, said the assessment provided the first comprehensive picture of New Zealand’s cruise economy, expanding on the data produced in past years by StatsNZ. While past assessments have shown direct expenditure by passengers, crew, and cruise lines, the latest analysis also calculates the indirect and induced benefits that flow through the economy, as well as the employment created.

“Cruise tourism provides enormous economic benefits, not just in the major cities but also dispersed among regional ports and destinations around New Zealand. For the first time, we can now see the full value of New Zealand’s cruise economy, including the employment it creates around the country,” he said.

NZCA chief executive officer, Jacqui Lloyd, said cruise ships had delivered NZ$439.5 million (AU$399.3 million) in passenger spending to virtually every region of New Zealand in 2023-24.

“A cruise passenger spends an average NZ$283 (AU$257) every day on shore in New Zealand, but that’s only one piece of the picture. We also benefit from the spending of crew members and the spending of cruise lines to support their operations and provision their ships,” Lloyd said.

“Cruise tourism supports a huge variety of local Kiwi businesses like tour operators, travel agents, hotels and restaurants, retailers, transport providers and port operators. Cruising is also supported by an extensive supply chain, creating benefits for New Zealand farmers and food producers, winemakers, providores and maritime service providers.”

Although the value of cruise tourism is high, the cruise industry has warned that rising costs and regulatory complexities are hampering the industry in New Zealand, leading to a fall in local cruise ship deployment.

“While cruise tourism is thriving in the rest of the world, New Zealand is going backwards, and local communities are facing a 20 per cent reduction in visitor numbers over the coming season,” Lloyd added.

“New Zealand has become one of the world’s most expensive destinations for cruise operations, and this is already costing Kiwi businesses millions of dollars as ships head elsewhere.”

The Value of Cruise Tourism economic impact assessment for New Zealand key findings:

  • A total economic output of NZ$1.37 billion (AU$1.24 billion) nationally, including direct output of NZ$637.8 million (AU$579.5 million) and indirect/induced output of NZ$729.2 million (AU$662.5 million).
  • Total employment of 9,729 people nationally, with total wages of NZ$425.9 million (AU$386.9 million) generated for New Zealand workers.
  • A total of 21 New Zealand ports and destinations visited, welcoming 1,011 ship visits and 1.55 million passenger visit days.
  • Total direct passenger expenditure of NZ$439.5 million (AU$399.3 million) and direct crew expenditure of NZ$23.5 million (AU$21.4 million).
  • An average passenger spend per day on shore of NZ$283 (AU$257) per person. Average crew spend per day on shore NZ$73.9 (AU$67.1) per person.
  • The largest beneficiary of direct passenger expenditure was the retail shopping sector which received NZ$123.5 million (AU$112.2 million), or 28.1 per cent of passenger spending. Other beneficiaries included the food and beverage sector with NZ$109.6 million (AU$99.6 million) for 24.9 per cent, shore excursion product with NZ$76.7 million (AU$69.7) for 17.4 per cent, hotels and accommodation with NZ$57.6 million (AU$52.3) for 13.1 per cent, transport providers with NZ$34.5 million (AU$31.3 million) for 7.9 per cent, and entertainment with NZ$30.1 million (AU$27.3 million) for 6.9 per cent.
  • Direct cruise line expenditure totalled NZ$317.6 million (AU$288.6 million), including NZ$146.2 million (AU$132.8 million) paid to ports and government as fees and charges (46 per cent of cruise line spending).
  • The North Island received the largest portion of cruise tourism, with a total economic output of NZ$981.9 million (AU$892 million) and total employment of 6,886 jobs.
  • The South Island had a total economic output of NZ$385 million (around AU$350 million), supporting 2,843 jobs.

Top regions for cruise tourism:

  • Auckland (inc Great Barrier Is, Tiritiri Matangi Is, Waiheke), NZ$604.7 million (AU$549.3), 4,184 jobs.
  • Otago (Dunedin), NZ$156.0 million (AU$141.7 million), 1,155 jobs.
  • Canterbury (inc Akaroa, Christchurch, Kaikoura, Timaru), NZ$135.2 million (AU$122.8), 990 jobs.
  • Bay of Plenty (inc Tauranga, Whakatane, Rotorua), NZ$111.8 million (AU$101.6), 784 jobs.
  • Wellington (inc Kapiti Island), NZ$100.1 million (AU$90.9), 758 jobs.

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