Emirates unveils world first robotic check in assistant

Emirates unveils world first robotic check in assistant

Emirates is taking travel technology to a new level with the introduction of ‘Sara’, a portable, robotic check in system as part of its ‘City check in and Travel Store’.

Soon to be opened, in the heart of Dubai’s bustling financial district is Emirates’ new City Check‑in and Travel Store, enabling customers to conveniently book travel, check-in for flights, drop luggage, shop for travel essentials, and save time at the airport.

“Emirates City Check In is our latest addition to the Emirates travel experience, showing our commitment to providing customers with an array of check-in options,” COO, Emirates, Adel al Redha, said.

“Our new location is the first ultra-convenient check in and baggage drop facility conveniently located in the DIFC (Dubai international finance centre) area. People can avoid busy periods at the airport and minimise queuing.”

Emirates open their new city check in. (Supplied)

With an eye-catching 2.5 metre LCD screen showing the latest destination content from Emirates, and more screens showing an interactive touchscreen map, the City Check-in and Travel Store is a stylish and spacious contemporary space which offers the opportunity to book tickets, browse travel merchandise, drop luggage, and check in – with paid valet parking and self-parking ensuring an elevated, hassle-free check in experience for Emirates passengers.

Visitors can also get expert advice and offers on trending destinations, while dedicated travel consultants can assist with purchasing tickets for future journeys, manage current bookings, purchasing upgrades, selecting preferred seats, and arranging extra baggage if required.

The City Check-in and Travel Store has a prime location for busy professionals in Dubai’s finance hub and allows customers to drop their luggage as early as 24 hours and up to 4 hours before a flight. Customers can visit the space and check in anytime from 8:00am to 10:00pm daily, beginning their travel experience with seamless service via self check in kiosks, at dedicated desks with Emirates agents.

The new city location will also feature Emirates latest innovation, Sara, the world’s first ever check‑in robot assistant. The portable robotic check-in system has the ability to match faces with scanned passports, check passengers in, and guide them to the luggage drop area.

 

 

 

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