NO MORE CHORES: Airbnb tackles hidden costs and checkout tasks
Airbnb is putting an end to hidden fees and unreasonable chores with new options to display ‘total price’ and a crackdown on checkout tasks.
Starting in December, the accommodation platform will roll out the option to display the total price, including all fees before taxes, in search results, as well as on the map, filter, and listing page.
Before confirming their booking, guests will still be able to view a full price breakdown that shows Airbnb’s service fee, discounts, and taxes.
The total price will also be prioritised in Airbnb’s search ranking algorithm, meaning that for similar listings in the same area, those with the highest quality and best total prices will rank higher in search results.
Starting in early 2023, the platform will provide hosts with new pricing and discounting tools to help them understand the final price guests pay and how to set competitive prices.
It will also provide guidance to hosts that if they have checkout requests, they should be reasonable and displayed to guests before they book.
“Guests should not have to do unreasonable checkout tasks such as stripping the beds, doing the laundry, or vacuuming when leaving their Airbnb,” the company said.
“But we think it’s reasonable to ask guests to turn off the lights, throw food in the trash, and lock the doors—just like they would when leaving their own home.”
Image: Airbnb host redies room (supplied)
Email the Travel Weekly team at traveldesk@travelweekly.com.au
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