Study finds millions of Aussies choosing budget airlines when travelling (but it hasn’t all been smooth sailing…..or flying)

Chiba, Japan - December 19, 2020:Jetstar Japan Airbus A320-200 (JA19JJ) passenger plane.
Edited by Travel Weekly


Millions of Aussie travellers are using budget airlines to cut the cost of holidays, according to Finder, Australia’s most visited comparison site.

A Finder survey of 1,097 respondents revealed a third (35 per cent) of Australians – equivalent to more than 7 million people – have flown with a low-cost carrier in the last 12 months.

Of those who had flown with a budget airline, more than half (59 per cent) said they’d experienced an issue with their airline.

The most common issue faced by low-cost flyers was delayed or cancelled flights, with 30 per cent saying they’d experienced this, while 16 per cent were stung by hidden fees as part of their flight.

  • 35 per cent of Australians have flown a low-cost carrier in the last 12 months
  • More than $57.6 billion has been spent on travelling abroad since 2019

Poor service affected as many as 10 per cent of budget airline passengers, with the same amount (10 per cent) saying their baggage was lost.

Younger generations were more likely to take a budget-friendly flight, with more than half of Gen Z (53 per cent) and 2 in 5 millennials (43 per cent) saying they’ve done this.

Angus Kidman, travel expert at Finder, said budget airlines are becoming a popular way to keep travel costs low.

“The rise of low-cost airlines has made travel more affordable for many by offering basic flights at a discounted price.

“Saving on flights puts more money back in your pocket to spend while you’re away, but always check your fare covers everything you need.

“On low-cost carriers, basic inclusions such as luggage and seat selection will cost extra, and connections aren’t guaranteed.”

The Finder survey found 42 per cent of Australians have taken an international trip in the past five years, spending on average $6,765.

That’s $57.6 billion spent on travelling abroad since 2019.

The most is spent on accommodation, with Aussies forking out $2,343 on average, closely followed by flights ($2,153).

(Source: Finder.com.au)

Food ($748), activities ($547) and car hire ($311) round out the top five international travelling costs.

Kidman said higher demand for international travel keeps pushing prices up.

“International travel has become more costly as pent-up demand and the peak European summer season coincide.

“It’s not just flights and accommodation, it’s the day trips, transport, meals and insurance.

“The cost of living crisis has put international travel out of reach for many Australians.”

Kidman said travelling on a budget can be fun and save you money as long as you do your research.

(Source: Finder.com.au)

“It’s often true that you get what you pay for and lost luggage or flight delays can add unwanted stress to your holiday.

“Choose a holiday that fits within your budget – ski vacations and long-haul travel are among the most costly.

“International trips are very expensive, so safeguards like travel insurance can give you some added peace of mind when you travel by offering benefits such as covering lost luggage or cancellated accommodation,” Kidman said.

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