Travel Counsellors builds momentum

Travel Counsellors builds momentum

More than 1,400 guests attended the Travel Counsellors annual conference in Manchester in the UK earlier this month, with six Aussies among the crowd.

Travel Counsellors were entertained by celebrities such as John Bishop and Gary Barlow; inspired by guest speakers Katie Piper and Chris Moon; and had the opportunities to connect with over 200 suppliers including headline sponsors P&O Cruises and Cunard, Travelport, Royal Caribbean, Club Med and Celebrity Cruises.

Head of sales Mark Hulme revealed sales have climbed 12% with individual Travel Counsellors earning more than ever before in 2015.

On average, each Travel Counsellor grew their individual income by 12% last year. There has also been a 21% increase in ‘TC multi-millionaires’, compared to the previous year as 53 agents celebrated achieving over $2 million in sales over the past 12 months.

685 Travel Counsellors had their best ever sales months during the year November 2014 to October 2015. The company also now has a record 183 Gold Travel Counsellors worldwide, with commissions over $157,216.

Meanwhile, managing director Steve Byrne confirmed that the customer will continue to be the key focus moving forward, along with using intelligent customer data to further improve the level of personalisation offered, and a strong drive to optimise digital.

“We adapt, we evolve, and we are the best in the business, with the highest customer satisfaction scores in the world,” he said. “We do the right thing by keeping customers at the heart of all our decisions, to keep our special DNA and protect our company heritage.”

Byrne promised the company will continue to “heavily invest” in both its people and its technology to “future proof” the business and continue the growth momentum.

Check out some images from the event below:

TCAudience-applause

 

TCGala-Dinner-1

Gary-Balow-entertains.jpTCg

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