Which airport has been rated Australia’s best by Skytrax?

Which airport has been rated Australia’s best by Skytrax?

We’ve got something to admit.

It’s a weird fact about us that most people find perplexing.

We love airports.

post-26182-kristin-wiig-disgusted-animate-hTu2

Not even sarcastically, we genuinely love them.

The food courts, the comfy seats, the plethora of powerpoints and multitude of shops.

And don’t even get us started on the duty-free alcohol.

Given our strange obsession with airports, it’s understandable that Skytrax’s annual report of the world’s best airports gets us unimaginably excited.

What’s even more exciting is our rank on the list.

Sydney came in 20.

That’s right folks, Sydney Airport has been rated Australia’s best.

But before we get too ahead of ourselves, let’s break these awards down quickly.

The Skytrax World Airport Awards are voted for by air travellers in the largest, annual global airport customer satisfaction survey.

The 2018 Awards are based on 13.73 million airport survey questionnaires completed by over 100 different nationalities of airline customers during the survey period.

The survey operated from August 2017 to February 2018, covering 550 airports worldwide and evaluating traveller experiences across different airport service and product key performance indicators – from check-in, arrivals, transfers, shopping, security and immigration through to departure at the gate.

So who received top nods?

Check out the top 20 here:

1. Singapore Changi

2. Incheon

3.  Tokyo Haneda

4. Hong Kong

5. Doha Hamad

6. Munich

7. Centrair Nagoya

8. London Heathrow

9. Zurich

10. Frankfurt

11. Tokyo Narita

12. Amsterdam

13. Kansai

14. Vancouver

15. Taiwan Taoyuan

16. Helsinki

17. Vienna

18. Shanghai Hongqiao

19. Copenhagen

20. Sydney

Nice job Sydney!

Skytrax CEO Edward Plaisted said: “We congratulate Sydney Airport for their success in winning this important customer satisfaction award for 2018, amidst some serious competition particularly from airports in Australia.”

“It demonstrates how much Sydney Airport continues to improve standards of customer service to be recognised as the Best Airport in the Australia/Pacific region.”

So how did the rest of Australia fare?

Brisbane Airport trailed only slightly behind Sydney, ranked number 22, while Melbourne was voted 27.

Gold Coast was rated at number 55 and Perth 59.

Meanwhile, Adelaide Airport placed at 78, dropping down the ranking five spots from last year’s awards.

As we gave you the top 20, it’s only fair to shed light on those airports ranked the 80-100.

So who came in at the bottom of the study?

80. Dublin

81. Sanya

82. Hanoi

83. Phoenix

84. Shenzhen

85. Rome Fiumicino

86. Birmingham

87. Billund

88. Detroit

89. Boston

90. Budapest

91. Brussels

92. Prague

93. Raleigh-Durham

94. Panama

95. Warsaw

96. Medina

97. Mauritius

98. Nice

99. Houston Hobby

100. Fukuoka

Check out the full list here.

Latest News

  • Cruise

Viking takes delivery of its newest ship, the Viking Vela

Viking has announced it has taken delivery of its newest ocean ship, the Viking Vela, when it was presented at Fincantieri’s shipyard in Ancona, Italy. Classified as a small ship, as are all Viking ocean ships, the Viking Vela has 499 staterooms that hosts 998 guests. The ship joins the company’s growing fleet of award-winning ocean vessels and […]

  • Cruise

Celebrity Cruises sets sail from Canaveral for the first time

Celebrity Cruises has brought its premium holiday experiences to Port Canaveral, Florida, offering even more ways to escape to the Caribbean. Guests can now enjoy Caribbean escapes on Celebrity Equinox with seven-night sailings to tropical destinations including The Bahamas, St. Maarten, Puerto Rico, Belize, and more. With the addition of Port Canaveral, Celebrity Cruises now offers […]

  • Tourism

ATIA secures skilled migration win with inclusion of consultants, agency managers and tour guides

The Australian Travel Industry Association (ATIA) has secured a significant win, with the inclusion of travel consultants, travel agency managers and tour guides as eligible occupations for skilled migration on the Federal Government’s Core Skills Occupation List (CSOL). These inclusions mark a significant milestone for Australia’s travel industry. Until now, travel consultants and tour guides […]

  • Events
  • Hotels

An event producer’s take on Alma Resort – the ultimate MICE destination

The state-of-the-art Alma Resort has been rapidly gaining recognition for its world-class facilities and is now turning its focus to attract the Australian market, a key player in the global MICE (Meetings, Incentives, Conferences, and Exhibitions) sector. Rebecca Perrier reports. Nestled along Vietnam’s picturesque southern coastline, the vibrant Alma Resort in Cam Ranh stands as […]

  • Travel Agents

TravelManagers’ Danielle Goncalves on falling in love with Bali in 5 days

TravelManagers’ Danielle Goncalves can confirm that five days is more than enough time to fall in love with Bali. Goncalves was one of seven personal travel managers (PTMs) to visit the iconic destination with Hoot Holidays on their annual ‘Hoot Legends’ famil. As a longtime supporter of Hoot Holidays (a sister company to TravelManagers Australia), […]

  • News
  • Sustainability

The DARWIN200 conservation mission sails into Hobart

The DARWIN200 conservation mission aboard the Dutch tall ship Oosterschelde sailed into Hobart ahead of a programme of conservation projects. The Oosterschelde set sail from Plymouth Harbour, UK, in August 2023 on an epic two-year planetary conservation mission retracing Charles Darwin’s voyage of the Beagle and training 200 young environmentalists along the way. The aim was to inspire […]