ATIA has welcomed the commencement of a formal national review of the Certificate III in Travel, while the Australian Travel Careers Council (ATCC) has stressed the importance of detailed engagement with the travel industry.
Following sustained advocacy through Service and Creative Skills Australia (SaCSA)’s Strategic Workforce Advisory Group, SaCSA has begun updating key travel qualifications, including the Certificate III in Travel, with ATIA providing consolidated member feedback to support the review.
Many across the industry have raised concerns that the current training framework is outdated and does not adequately reflect the skills required in today’s travel sector.
ATIA said it will remain closely involved in consultation processes throughout the review, working with SaCSA to ensure member feedback shapes the final outcome.
“Members told us the Certificate III in Travel wasn’t keeping up with the modern travel workplace. ATIA took that message to SaCSA, and we welcome that it is now being addressed through a national review.
“This is about lifting standards so new entrants are genuinely job-ready, backed by a framework that is modern and built for the future of the travel industry.”
The Australian Travel Careers Council has long called for urgent reform of the Certificate III in Travel, arguing the decade-old qualification is out of step with industry realities and risks discouraging new entrants to the sector.
ATCC CEO Rick Myatt said industry training cannot be fully “entrusted to others”, underscoring the need for a detailed review.
“They should be working with us now,” he told Travel Weekly.
As part of the process, ATCC has delivered the first of five Travel Skills Taskforce industry forums contributing to the review of the qualification.
Held on 28 January in a hybrid format, the inaugural workshop focused on Cruise, International Airfares and Reservation Systems competency units. The session brought together a broad cross-section of industry and education stakeholders, reflecting ATCC’s push to ensure training remains contemporary, relevant and industry-led.
ATIA and Myatt’s Australian Travel Careers Council (ATCC) ended their long-running training collaboration in December 2024 after 17 years, with Myatt continuing workforce initiatives through the ATCC.
ATIA and Australian Travel Education to pursue individual paths
