Shangri-La hotels across Asia have been hit by a data breach that may impact some of Australia’s top defence figures.
The hotel group sent out an email to guests this week informing them that between May and July 2022 a “sophisticated threat actor” had stolen data from eight Shangri-La hotels across Asia.
The hotels affected include Shangri’La’s Singapore, Hong Kong, Taipei, Chang Mai and Tokyo.
The breach included Shangri-La’s Singapore property where Australian Defence Minister Richard Marles held top-level security talks with China following the Labor Party’s election win.
The Defence Department told ABC News it was aware of the breach and was working with the hotel group to “understand the impact on Australian Defence attendees at the Shangri-La Dialogue”.
“Defence will work with any impacted personnel to minimise potential risks that could arise from this breach,” a Defence spokesperson said.
In the email to guests, Shangri-La’s senior VP Brian Yu expressed the group’s deep regret and said it was taking “all necessary steps” to investigate and contain the incident.
Yu said the investigation had confirmed that “certain data files” had been stolen from the database that likely contained guest data including names, email addresses, phone numbers, postal addresses, Shangri-La loyalty membership numbers, reservation dates and company names.
However, guests were assured that information such as passport numbers, ID numbers, dates of birth and credit card details were encrypted and unlikely to have been exposed.
Travel Weekly has reached out to Shangri-La for more information.
Image: Shangri-La Singapore
