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Amidst a successful return to sailing for the brand in Australia and New Zealand, Celebrity Cruises has unveiled a new local sales team structure to provide even more support to trade partners.
The new structure aims to provide broader coverage across Australia and New Zealand through the creation of four new roles, and dedicated teams to support key account partners as well as the broader retail network.
The move reinforces the cruise line’s commitment to provide access to real people, arm agents with real solutions and invest in real tools to support trade partners in the comeback and beyond.
Cameron Mannix will continue to lead the team as director of sales for Celebrity Cruises in Australia and New Zealand, overseeing trade operations and strategy for the brand, and is proud to manage the growing sales team in Australia and New Zealand.
“Our sales team are the backbone of The Celebrity Commitment, devoted to rebuilding the local cruise industry alongside our valued trade partners,” Mannix said.
“The new sales team structure is designed to better support our partners to achieve even more success in 2023 and beyond, because when our travel partners win, we all win together.”
Reporting to Cameron as the new head of sales is Trevor Thwaites, who will focus on nurturing and developing the retail/wholesale networks. Trevor brings a wealth of knowledge and cruise industry experience through his previous roles with Oceania and Princess Cruises and will lead the newly restructured retail sales team.
Providing on-the-ground support for front line agents across Australia and New Zealand is the expanded strategic sales team of:
Jessica Jones, Strategic Sales Manager – NSW
Hannah Taylor, Strategic Sales Manager – VIC, TAS, SA and New Zealand
Maggie Silvia, the newly appointed Strategic Sales Manager – QLD, WA
To better support the Online Travel Agents (OTA) network and packaging agents, Fiona Heron has been promoted to senior sales manager. Based out of Queensland, Heron will provide dedicated support to a growing segment of industry partners with unique needs.
Supporting Heron in the newly created sales executive position, Chantelle Sobkowski will also provide added assistance to New Zealand retail agents.
Collaborating with the wider sales team while based in Sydney, Oscar Ley has been appointed as the dedicated trade marketing executive, further empowering travel partners with the tools and resources to help expand their earning potential.
“The recent appointments and expansion of the sales team demonstrates our ongoing commitment to our valued travel partners in Australia and New Zealand”, said Tim Jones, VP and MD of Celebrity Cruises Australia, New Zealand and APAC.
“This was a huge year for the travel and cruise industry, and we’re incredibly appreciative of the support shown by our travel partners. 2023 is set to be even bigger, offering even more for guests to discover in Europe, launching the fourth ship in our award-winning Edge Series with the arrival of Celebrity Ascent, and of course, the market debut of Celebrity Edge in Australia with a proven record of creating more business opportunities – we’re ready to support you every step of the way.”
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