Clinton Hearne named as executive GM of Flight Centre’s World360 Rewards

Published on: 16th December 2025 at 11:59 AM

Edited by Staff Writers

Hoda Alzubaidi with Clinton Hearne

Clinton Hearne has been named as the executive general manager of Flight Centre’s new loyalty scheme – World360 Rewards.

Hearne listed the role on his LinkedIn beginning in November 2025. He was previously the global head of marketing at Flight Centre Travel Group.

Flight Centre’s new loyalty program is World360 Rewards, launched in late November 2025, allows members to earn points on all travel (flights, hotels, cruises, tours) across Flight Centre, Travel Associates, and Cruiseabout, plus major partners like airlines and banks.

Hearne has been a key part of the scheme, working on it tirelessly before its launch.

“It’s taken passion, persistence, and teamwork across every corner of FCTG to bring this to life. I couldn’t be prouder of our people; you’ve made something truly game-changing. Thanks to our amazing travel partners and new non-travel partners, I look forward to the future ahead,” he said.

“Here’s to getting even more travellers making memories and seeing more of the world with rewards.”

Flight Centre isn’t the only travel company doubling down on loyalty. Webjet Group CEO Katrina Barry has flagged the introduction of a loyalty program as a key pillar of the group’s long-term strategy. Air New Zealand has also gifted its loyalty program status for the first time in 30 years, while David Jones recently partnered with Qantas on a new loyalty initiative.

While loyalty programs can be a powerful way to attract customers, Science of Loyalty author Renata Freund told Travel Weekly that many brands still struggle to keep members genuinely engaged.