Copa Airlines, Panama’s flagship carrier and Star Alliance global airline member, has partnered with Smartvel to offer real-time travel information on over 85 destinations.
The partnership enables Copa Airlines to provide essential real-time travel information about travel requirements to customers travelling to any of its 85 destinations across Central, South, North America, and the Caribbean.
Smartvel’s advanced content, available in multiple languages, will be integrated into Copa Airline’s website and app. Copa customers will have access to up to the minute travel information, including health and visa requirements. Smartvel’s technology continuously monitors official government websites from each country to ensure information is up to date and correct.
“We are focused on satisfying customer needs and exploring new opportunities,” Copa Airlines’ Diego Morales said. “Customer information, communication and the traveller experience is at the heart of all we do, and we want this to be exceptional for our passengers. By partnering with Smartvel we will provide our customers with reliable real-time information for any of the 32 countries we serve.”
Smartvel’s solution is set for integration into Copa’s existing content for total customisation. Through Smartvel’s partnership programme with leading travel companies, including insurance and visa providers, Copa also gains the possibility to offer passengers a range of additional ancillary services.
“This agreement reinforces our position as the industry’s preferred partner for travel content solutions and Copa Airlines has been a very desired customer that complements a region (LATAM) where we are specially relevant. Our best-in-class solution is fully branded by the airline, ensuring that Copa’s customers are served with trusted, reliable, and continuously updated information for a seamless travel experience.”
