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Crystal announces new travel advisor booking engine.
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Crystal Cruises has launched a state-of-the-art booking engine to streamline and enhance the travel advisor booking experience.
The platform went live today (Thursday), offering advanced features and robust support tailored to meet the needs of all travel professionals. A&K Travel Group’s Crystal aims to set a new standard in the cruise industry, making the management of bookings simpler and more efficient for travel advisors.
The new engine is integrated seamlessly into their website and is designed to provide the flexibility, speed and reliability needed to serve clients effectively.
“Travel advisors are at the heart of our business, and we are committed to providing them with the best tools and resources available. Our new booking engine is a testament to our dedication to innovation and excellence,” A&K Travel Group chief sales officer Marett Taylor said.
“We believe it will significantly enhance the efficiency of our valued travel partners, enabling them to deliver exceptional service to their clients.”
Vice president of Cruise at Virtuoso, Melissa Araya, added: “I am thrilled that Crystal has made the commitment to its travel advisor community by investing in this new booking engine. With everything we need now right at our fingertips, it will make it easier and more efficient for our travel advisors to deliver exceptional service to their clients.”
Key features of the new engine
Intuitive user interface. It features a clean, easy-to-navigate that simplifies the search and booking process.
Real-time availability. Advisors can access up-to-date information on cruise availability, suite categories, and pricing.
Personalised recommendations. It leverages advanced algorithms to provide cruise recommendations based on client preferences and voyage combinations.
Enhanced support. A support team and comprehensive training resources ensure travel advisors can make the most of the new system.
Exclusive promotions. Advisors can access special deals and promotions through the new booking engine.
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