CT Partners has released their EOFY review for 2025, showing that corporate travel proves critical as businesses prioritise risk, duty of care, and ROI.
The report also highlights how the travel buying group aims to drive continuity, control spend and meet rising duty of care obligations.
CT Partners is Australia’s most influential independently owned travel buying network, supporting 33 of Australia’s largest independent corporate travel management firms and premium leisure agencies. Its members look after the travel needs of more than 1.4 million travellers each year. CT Partners holds a leading position in premium travel, with in excess of 60 per cent of air bookings in premium cabins.
Now in its 21st year, the network booked travel with a Total Transaction Value (TTV) exceeding $2 billion, including $1 billion in preferred airline production. And in an environment where geopolitical unrest, weather disruptions and staffing shortages are impacting every sector, CT Partners members are delivering mission-critical support to organisations navigating complex and fast-changing travel requirements.
More than ever, businesses are turning to professional advisors to manage risk, uphold duty of care, and protect productivity especially under the growing pressure of tighter budgets and increased scrutiny around travel value. CT Partners members are responding with real-time support, priority supplier access, proactive disruption management, and strategic planning that ensures every trip delivers measurable return.
“In today’s environment, travel is no longer about convenience,” CT Partners CEO Matt Masson said. “It’s now about capability. Business leaders must ask: if something goes wrong mid-journey, who is responsible, and how quickly can we respond?
“Our members are experts in duty of care, itinerary resilience, and supplier negotiation. They don’t just book travel. They safeguard your people and your productivity.
“If you’re reviewing your travel program this EOFY, look for three things: one, how well your current provider manages risk and disruption; two, what kind of reporting they give you on spend and ROI; and three, how proactive they are in finding better-value options. These are areas where CT Partners’ members consistently outperform, because they have the systems, relationships and insights to deliver.”
“For any CEO or COO, the cost of not being prepared can be far greater than a delayed flight,” TAG director of operations APAC Baris Celik said. “It can be lost business, stranded staff, or reputational damage. That’s why we invest in round-the-clock support and advance scenario planning. Our clients don’t just want help once something’s gone wrong, they expect us to be ahead of it and then to provide a solution as quickly as possible.
“A key tip: ensure your travel partner offers consolidated travel tracking across departments and geographies. It’s the fastest way to understand who’s travelling, where they are, and what action is needed during global events.”
“We’re in a period where decision-makers are under pressure to protect every dollar while also protecting their people,” Connections Travel Group chief commercial officer Andre Moten said. “A robust travel program can do both. But it has to be built with flexibility, foresight, and scale. That’s what we offer.
“My advice? Insist on real-time travel data, make duty of care reporting part of your board-level risk review, and choose an advisor with genuine supplier clout. The cheapest fare is not always the safest or smartest choice.”