Corporate Travel Management (CTM) has signed a five-year global partnership with travel technology giant Amadeus, naming the company its preferred global distribution system (GDS) provider as the travel management company works to complete a long-running financial reporting process.
The agreement follows a competitive tender and will see Amadeus become CTM’s preferred GDS across its global operations.
Under the partnership, CTM will access Amadeus’ platform connecting travel sellers with more than 400 airlines, around two million hotel properties and more than 25 rail providers.
The technology will also support automation of functions including ticketing, queue management, quality control and schedule-change processing, with CTM expecting the arrangement to deliver productivity and technology benefits as it rolls out across its regions.
The deal comes at a critical time for the ASX-listed travel management company, whose shares have been suspended from trading while it works through delayed financial accounts and remediation issues in its UK business.
CTM’s latest financial update revealed it expects to reverse up to £118 million in revenue relating to FY25 and earlier years following a forensic review of its UK operations. A further reversal of up to approximately £10 million could be required in the first half of FY26, depending on the outcome of discussions with affected customers.
The company said the revenue reversals relate entirely to CTM UK and arose after its forensic review found customers had been charged above their contractual entitlements and client funds had been retained.
In Australia, CTM has been working towards completing its audited FY25 accounts and reviewed first-half FY26 financial statements, with the process also required before its shares can return to trading on the ASX.
Down to the wire
That timetable has now become particularly pressing.
CTM faces an August 31, 2026 deadline to lodge its outstanding financial reports or risk automatic removal from the ASX. The company has been suspended from trading for almost a year while the accounting and remediation process has continued.
The looming deadline adds a significant backdrop to the Amadeus announcement, with CTM seeking to demonstrate that its underlying global travel management business continues to operate and invest in technology despite the financial reporting difficulties.
CTM has previously said business operations have continued with minimal disruption during the review, with customer engagements and supplier commitments progressing normally. In June, the company reported global client retention of more than 97 per cent for the year to May 31.
The Amadeus partnership is expected to be implemented progressively across CTM’s global markets, with the financial benefits also anticipated to build as transaction volumes shift to the Amadeus platform.
For Amadeus, the deal further strengthens its position in the corporate travel sector, adding CTM’s global network to a growing portfolio of travel companies using its distribution, retailing and servicing technology.
For CTM, however, the partnership announcement comes with the much more immediate challenge of meeting the August 31 financial reporting deadline and securing the eventual reinstatement of its ASX listing.
