Flight Centre Travel Group’s (FCTG) leading independent travel network Envoyage celebrated the opening of its world-first branded shopfronts in Rockingham Centre and Mandurah Forum Shopping Centre last week.
The two stores operate under the Envoyage brand but are independently owned and run by experienced local travel agency owners Clive and Sam Fillingham.
Envoyage general manager Australia Nick Queale said Envoyage’s shopfront model allows owners to tailor their business to their local community while benefiting from the robust support and resources of a trusted, globally recognised brand.
“Our company has an incredibly successful 42-year retail history, so Envoyage owners can choose to invest in a shopfront, backed by a strong brand name. The difference is that they have the freedom to run their business in a way that works for them.
“Our model is designed for passionate travel entrepreneurs who value flexibility and independence. Clive and Sam bring decades of experience and embody the values of Envoyage, and we are confident their expertise and customer-first approach will continue to make a lasting impact in their communities.
“Being part of Envoyage, our entrepreneurs have access to a vast ecosystem of tools and benefits such as finance support, learning and development and supplier relationships, and we are continuously exploring the ways we can continue to provide value to our members and ensure they’re future fit.
“This is going to drive a whole new level of interest and engagement from customers, and we’re really excited to work with our members to grow their shopfronts with total flexibility and independence.”
Envoyage Mandurah and Rockingham owner Clive Fillingham said partnering with Envoyage has allowed him to shape his business in a way that reflects his values and vision.
“It was an easy decision to partner with Envoyage for the next step in our business journey. We have a strong affinity with the brand’s direction and the team has been nothing but supportive through the change.
“Freedom and flexibility are important to us and Envoyage delivers both. We’re empowered to run our business in a way that works for us but are able to tap into the brand’s resources as much or as little as we need – which anyone who runs a travel agency knows can change on a weekly basis!
“I feel we’re in a position where we have more time to focus on building relationships with our clients and create the best travel experiences we can.
“We’re really proud to have Envoyage on our door and look forward to growing the brand together with the mutual goal of delivering amazing travel experiences with the quality and attentive service we pride ourselves on.”
