Leading African safari specialist Experiential Travel has announced a new partnership with Travel Shadows to enhance the safety and support for guests exploring South Africa.
The partnership integrates Travel Shadows’ 24/7 emergency response network, real-time guest tracking, and discreet personal safety solutions into Safari Sentinel, Experiential Travel’s existing safety and support service. This enhanced level of care ensures that guests not only enjoy exclusive, authentic safari experiences, but also the confidence of knowing expert help is always close at hand.
“Our clients come to us for immersive, life-changing safaris – but they also want to know they’ll be well cared for,” Experiential Travel managing director, Neville Jones, said. “This partnership with Travel Shadows allows us to offer a level of personal safety and responsive support in South Africa that matches the world-class safari experiences we design.”
Travel Shadows’ technology and service network is built specifically for international visitors to South Africa, providing services including:
- 24/7 emergency medical response, including private ambulance coordination
- Real-time location tracking and safety check-ins
- Emergency roadside assistance
- Vetted private security response if required
- A discreet wearable panic button that works independently of a guest’s mobile phone
“South Africa offers some of the most spectacular safari experiences in the world, but we understand that some travellers may have safety concerns,” Travel Shadows global head of sales, Renato Vitolo, said. “By working with Experiential Travel, we can provide their guests with on-the-ground support that’s proactive, discreet, and tailored to their exact itinerary.”
