The two-day Helloworld Owner Manager Conference (OMC) in Los Angeles wrapped up on Saturday, concluding with an awards gala dinner to recognise high achievers.
Over the two day conference, Helloworld members, key speakers, suppliers and sponsors shared insights and ideas on how to harness potential and convert it into maximum business outcomes.
Guest speakers included motivator Dr John Izzo, entrepreneurial chef Neil Perry and bestselling author Debbi Mayo-Smith.
Internationally acclaimed motivational speaker Terry Hawkins also led a session on creating consumer champions and a strong service culture, ahead of major training initiatives which will be rolled out across helloworld agencies.
"Our agents have been provided with valuable knowledge and experience to help take full advantage of their potential, supported by a comprehensive program of marketing, technology and training initiatives," head of branded networks Julie Primmer said.
The conference concluded with a gala awards dinner, where 15 Helloworld branded winners and 11 helloworld associate winners were unveiled across three categories, with the full host of winners listed below.
CEO Elizabeth Gaines detailed her strategy to cement Helloworld as the partner of choice for consumers, suppliers and agents, as well as highlighting a number of new initiatives to strengthen members and their businesses.
“Over two days the knowledge and expertise at the conference was accentuated and amplified for us collectively, as well as at an individual level,” she said.
“We are so pleased with the success of Helloworld’s Owners Managers Conference for 2014.”
Helloworld also announced that the OMC for 2015 will be held in Wellington, New Zealand.
Associate winners
Best Helloworld Associate Consumer Launch
- Destination HQ (VIC)
- Skilled Travel (NSW)
- Noosa Cruise & Travel (QLD)
Best Helloworld Associate Local Area Marketing Award
- Northam Travel (WA)
- Phil Hoffmann Travel (SA)
- My Travel Expert (NSW)
- Global Travel & Cruise (QLD)
Best Helloworld Associate Local Community Award
- Magic Travel (WA)
- Phil Hoffmann Travel (SA)
- Kempsey Travel & Cruise (NSW)
- Toners Cruise & Travel (QLD)
Branded winners
Best Helloworld Consumer Launch
- Helloworld Mackay & Mt Pleasant (QLD)
- Helloworld Newcastle (NSW)
- Helloworld Surrey Hills (VIC)
- Helloworld Mornington (VIC)
- Helloworld Emu Plains & Penrith (NSW)
Best Helloworld Local Area Marketing Award
- Helloworld Mackay & Mt Pleasant (QLD)
- Helloworld Hunter Travel Group (NSW)
- Helloworld Naracoorte (SA)
- Helloworld Coffs Harbour Park Beach Plaza (NSW)
- Helloworld Endeavour Hills (VIC)
Best Helloworld Local Community Award
- Helloworld Strathpine (QLD)
- Helloworld Scone (NSW)
- Helloworld Sunbury (VIC)
- Helloworld Balwyn North (VIC)
- Helloworld Mandurah Forum (WA)
The major sponsors of the conference were Qantas, Qantas Holidays, P&O Cruises, and LA Tourism & Convention Board.
Left to right: David Padman Helloworld, Neil Ager, Qantas, Julie Primmer, HLO, Rob Harrison, Qantas, Elizabeth Gaines, HLO, Steve Limbrick, Qantas
Left to right: Kristen Mason – American Express , Mike Thompson – Head Supplier Relations, Helloworld , Liz Ortiguera, American Express welcomed delegates onto the “blue carpet” as they entered the Old Hollywood-style Great Gatsby Gala.
Left to right: Steve Limbrick, Qantas and Neil Perry, Rockpool Group
