International Convention Centre Sydney (ICC Sydney), managed by Legends Global, has opened a new permanent Quiet Room accredited by Aspect (Autism Spectrum Australia), as part of the venue’s Disability Inclusion Action Plan.
The room is designed as a calm, low-stimulation space for guests who experience sensory overload, anxiety, or who simply need a break from crowds during events. It features soft lighting, comfortable furnishings, minimal stimulation and clear usage guidelines, including a maximum capacity of four people, chemical-free cleaning, short-stay recommendations, soft-voice expectations, and restrictions on food, loud audio, meetings and social gatherings.
ICC Sydney chief executive officer Adam Mather-Brown said the venue wanted every visitor to feel supported and comfortable.
“The Quiet Room is a meaningful addition to our accessibility offering and demonstrates our commitment to providing dedicated spaces that meet the diverse needs of our community,” Mather-Brown said.
The room was developed in consultation with Aspect and forms one of several supports the organisation has helped establish at the venue, including a Visual Story and Sensory Map. Aspect head of autism friendly Tom Tutton said the room was designed to best-practice standards and would be subject to ongoing review under Aspect’s Autism Friendly Accreditation Program, informed by the lived experience of autistic people. “Quiet Rooms are becoming an expectation across large venues, and we applaud ICC Sydney for its continuing leadership,” Tutton said.
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Disability Sector Australia group executive manager Michaela Banks, whose organisation used the room during its Tibii Disability Support Services Forum at the recent AI in the NDIS Summit held at ICC Sydney, said it had made a difference to delegates’ experience. “Knowing there is a dedicated calm, sensory-friendly space available helps our delegates feel supported and able to participate more fully in the day,” Banks said.
The Quiet Room adds to ICC Sydney’s broader accessibility program, which includes accessible venue design, inclusive digital communications, staff training and partnerships with organisations including Aspect, Get Skilled Access and The Hidden Disabilities Sunflower. Visitors can find location and amenity details on ICC Sydney’s website, with staff available to assist and a QR code in place for feedback.
Perth Airport opened Australia’s first airport Sensory Room, designed by Plus Architecture within Terminal 1 International’s Departure Lounge Area in August last year. The facility represents a significant step toward a more inclusive and accessible travel experience for neurodivergent passengers and their carers.
