For the first time, more than half of U.S. travel agents are home-based, signifying a turning point in America’s travel industry.
The news comes from research conducted by The Travel Corporation advised by Trafalgar President, Paul Wiseman to Travel Market Report.
“When more than half of the people are doing something, that is a tipping point in the industry—and from what we can see in all our data, more than half of all U.S. travel agents are working from home,” Trafalgar President Paul Wiseman told TMR. “I don’t think that is true in any other country.”
“What we see in our research is that nobody actually has a complete list [of all the home-based travel agents]. But we have combined all of our data from many sources” to come up with the percentage, he said, per the TMR report.
“It’s a big deal for us in terms of how we structure our business and our approach to the market—it has an impact on every single piece of our business.”
Wiseman made the comments at last weekend’s NY Times Travel Show in New York.
Travel Weekly contacted The Travel Corporation’s Australian office for comment on local industry statistics, but it could not be provided at the time of publishing.
