Pan Pacific Hotels Group has become the first hospitality group in Oceania to achieve GSTC Multi-Site Certification across all Australian properties.
This milestone positions Pan Pacific as a pioneer in sustainable hospitality, with its six properties being the first in the Oceania region to attain the globally recognised standard. The certification allows a business with multiple locations to certify all its sites under one certification process, ensuring consistent sustainability standards across all operations. The six Pan Pacific properties are:
- Pan Pacific Melbourne
- Pan Pacific Perth
- PARKROYAL Darling Harbour Sydney
- PARKROYAL Melbourne Airport
- PARKROYAL Parramatta Sydney
- PARKROYAL Monash Melbourne
The hotel group also became the first to attain GSTC Multi-Site Certification across all eight of its properties in Singapore. The achievement represents Pan Pacific’s commitment to environmental stewardship and responsible tourism as it expands its global footprint.
The GSTC Criteria is the global standard for sustainable travel and tourism. The GSTC Industry Criteria for Hotels fosters sustainable tourism practices across four key areas:
- Effective sustainability planning.
- Maximising social and economic benefits for the local community.
- Enhancing cultural heritage.
- Reducing negative impact to the environment.
“At Pan Pacific Hotels Group, we believe that enriching guest experiences goes hand in hand with our commitment to sustainability and community engagement,” Pan Pacific Hotels Group CEO, Choe Peng Sum, said. “We are incredibly proud that all six of our Australian properties have achieved GSTC Multi-Site Certification, reflecting our dedication to embedding sustainable practices across our portfolio.
“As an owner-operator Group, we leverage our expertise in operations and development to integrate purposeful sustainability into our hotels, resorts, and serviced suites.
“Today’s travellers expect sustainable luxury, and we have been at the forefront of this movement for over a decade, starting with PARKROYAL COLLECTION Pickering by UOL in Singapore. This recognition highlights our vision for sustainable tourism and our responsibility to the communities and environments.”
Led by UOL, the group is also making significant investments in Asset Enhancement Initiatives across its portfolio in Australia to align with evolving consumer expectations and brand standards.
- PARKROYAL Melbourne Airport recently completed a multi-million-dollar refurbishment, enhancing guest rooms, conference facilities, and common areas.
- Pan Pacific Perth is undergoing a $50 million redevelopment, scheduled for completion in early 2025, with a focus on integrating Pan Pacific’s signature “Graceful Luxury” experience.
- PARKROYAL Parramatta Sydney embarks on extensive renovations, with two-thirds of its rooms set to be completed by April 2025.
As a member of GSTC, Pan Pacific Hotels Group continues to align its sustainability initiatives across its properties globally. With the certification of its Australian portfolio, they now hold GSTC Multi-Site Certification across 14 properties, demonstrating their proactive approach to embedding sustainable practices and creating meaningful impacts in the communities they serve.
