Travelport and Qatar Airways announced that Qatar’s NDC content and servicing capabilities are now available in the Travelport+ platform.
Travelport customers can search and compare NDC offers from Qatar Airways, as well as service NDC bookings, which includes modifications and cancellations.
Travelport+ enables agency customers to access a wide range of content, fares, and offerings from Qatar Airways all in one place, enhanced by the Content Curation Layer (CCL). This Travelport+ feature minimises manual tasks using artificial intelligence (AI) and machine-learning (ML) capabilities to provide agents and travellers a more modern retailing experience with faster search response times, highly relevant results, and greater accuracy.
“Our NDC collaboration with Travelport ensures that travel agents around the globe can effortlessly shop and book our growing repertoire of NDC offers and provide exceptional service to our customers, including post-ticketing,” said Matt Raos, SVP, Global Sales at Qatar Airways.
“Qatar Airways has long been committed to bringing our agency partners along on the NDC journey, so we’re pleased to extend our NDC offers to Travelport subscribers.”
Jason Clarke, CCO, Travel Partners at Travelport added: “Now that Qatar’s NDC content is available on Travelport+, our agency customers will have the ability to view and compare more dynamic offers and ancillaries from Qatar Airways so they can create a more streamlined, personalized experience for travellers.
“We’ve built our NDC solution to empower travel agents to operate as modern retailers and provide the level of service that travellers need beyond the point of booking, so that our partners benefit from more upsells and greater loyalty from their customers.”
Travelport’s NDC content and servicing solution for Qatar Airways has first become available to agency customers located across Australia, Bahrain, Bangladesh, Hong Kong SAR, India, Indonesia, Kuwait, Malaysia, New Zealand, Nigeria, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Sri Lanka, Thailand, United Arab Emirates and the United Kingdom.
Access will expand to agency customers located in additional countries around the world in the coming weeks.
