Flight Centre Travel Group is doubling down on business travel and technology, with its corporate division overtaking leisure as the company’s largest contributor to total transaction value (TTV), according to its half-year results released today.
Corporate now accounts for 51 per cent of group TTV, up from 39 per cent in HY20, underscoring Flight Centre’s evolution from a retail-led leisure agency to a corporate-driven travel powerhouse.
The shift comes as the company delivered a 4 per cent increase in underlying profit before tax to $124.6 million for the half year ending 31 December 2025, alongside record group-wide TTV of $12.5 billion.
Managing director Graham Turner said the results reflected the strength of Flight Centre’s diversified global model despite a challenging trading environment.
“Our results reflect our global model’s strength and our brands’ enduring value as we continue to evolve,” Turner said.
Corporate travel was the standout performer, delivering record TTV and accelerated profit growth, supported by productivity gains and technology investments across the FCM and Corporate Traveller brands.
Efficiency improvements played a key role, with TTV per full-time employee rising 13 per cent year-on-year and productivity across the group now exceeding $1 million per employee.
Flight Centre is also accelerating its push into artificial intelligence, deploying AI tools to triage enquiries, personalise services and streamline consultant workflows. More than eight million emails have already been processed using AI systems, saving an estimated 67,000 hours of manual work.
While corporate surged, the leisure division delivered a solid performance, with profit in line with expectations following a volatile period in late FY25. TTV growth was recorded across mass market, luxury and specialist brands, with momentum improving into the second half.
Turner said the company was expanding into new sectors and revenue streams beyond traditional retail travel.
“We are expanding into new sectors and creating additional revenue streams beyond traditional corporate travel management and leisure retailing,” he said.
The company reaffirmed full-year guidance of $315 million to $350 million in underlying profit before tax, with stronger second-half performance expected due to peak leisure trading, continued corporate momentum and productivity gains.
Flight Centre said its ongoing investment in AI, automation and technology would underpin future growth while strengthening its competitive position in increasingly complex travel markets.
