Singapore Airlines customers will enjoy an enhanced in-flight Wi-Fi experience from the first quarter of 2027 on A350-900 long‑haul and ultra‑long‑range plus A380 aircraft.
The progressive introduction of Starlink’s low Earth orbit (LEO) satellite‑based broadband service can deliver multi-gigabit connectivity to aircraft, through more than 10,000 satellites, using its Aero Terminal, which can support up to 1 Gbps per antenna.
This means customers in all cabin classes will enjoy faster, smoother, and seamless connectivity from take‑off to landing for activities such as video streaming, sharing content on social media, gaming, and sending large files.
“Fast, seamless connectivity is, today, an essential part of the travel experience,” Singapore Airlines senior vice president Customer Experience, Yeoh Phee Teik, said.
“Singapore Airlines already offers the world’s most comprehensive complimentary in-flight Wi-Fi across our entire fleet. Starlink will take this to the next level by delivering next-generation high-speed connectivity, enabling customers to stay entertained, connected, and productive throughout their journey, with a smoother and seamless experience from take-off to landing.”
Customers in Suites, First Class, Business Class, PPS Club members, as well as KrisFlyer members travelling in Premium Economy Class and Economy Class, will continue to enjoy SIA’s unlimited complimentary Wi-Fi experience on board Starlink-enabled aircraft.
But Premium Economy Class and Economy Class customers must enter their KrisFlyer membership details at the point of booking or at check-in. Non-KrisFlyer members may sign up for their free membership online or on board their flight via KrisWorld.com on their personal mobile devices.
“Customers and crew will soon experience seamless, low-latency connectivity as they travel,” Starlink Enterprise Sales, SpaceX vice president, Jason Fritch, said.
“Whether flying long-haul or ultra-long-haul distances, Starlink is redefining what is possible for leisure and business travellers alike – making every flight more enjoyable and infinitely more connected.”
