Global leader in air transport technology, SITA, signed a five-year extension with Heathrow Airport to support its vast and growing network infrastructure.
The agreement sees SITA providing a wide range of network, telecommunications, and connectivity services, while introducing innovative new solutions to business operating within Heathrow.
SITA has built a strong relationship with Heathrow since 2011, reinforcing the airport’s infrastructure as it became the busiest airport in Europe. As part of the new agreement, SITA will continue to strengthen the airport’s digital infrastructure and manage its extensive network.
It includes supporting thousands of network access switches and wireless access points, and thousands more analogue and internet phone lines.
In addition, as part of the partnership, the SITA on-site team will deliver new projects and ongoing support around the network telecoms infrastructure, cyber-security, radio, and operational technology. They will be on hand to support internal customers, B2B commercial customers, and the airport’s wider supply chain.
“As air traffic increases across European airports, airports are increasingly prioritising IT to strengthen their operations, and give their passengers a seamless experience,” president, Europe at SITA, Sergio Colella, said.
“With this fantastic agreement, SITA continues to show why we remain the air transport industry’s most trusted partner. By delivering a robust IT infrastructure, our goal is to make sure Heathrow can future-proof its network needs for effortless operations, all while making the passenger experience more enjoyable. This partnership also opens exciting new avenues for commercial clients enabling the London airport to offer its customers a raft of new opportunities.”
Chief solutions officer at Heathrow Airport, Helen Elsby, added: “We are delighted to extend our partnership with SITA as strengthening and enhancing our IT infrastructure is critical to our mission to be an extraordinary airport fit for the future.
“Having a robust and reliable network is essential for delivering seamless operations and meeting the needs of millions of passengers and numerous businesses that rely on Heathrow every day. In addition to providing this assurance, the partnership also provides the opportunity to gain valuable insight into the innovative solutions that SITA brings to our industry and to our customers.”
