“Basic customer service will no longer cut it”: Avis’ Ian Jones
To give you an idea of what it takes to win the…
“Travellers have been conditioned to expect less”: Hilton claps back at booking sites
Hilton hotels have taken a cheeky jab at booking sites in the…
ACCC weighs in on Dick Smith’s “extortion” claims against booking sites
ICYMI, Dick Smith posted one of the best rants we've ever seen…
