brick-and-mortar

Luxury Escapes opens first ever brick and mortar store

We're not sure if any actual bricks are involved and to be…

alexandra alexandra

Closure of in-store travel agencies a necessary turning point in travel retail, says expert

This expert reckons digitisation is the future of the travel agency model.…

christian christian

Flight Centre asks, ‘What’s a retail shopfront worth?’

We got the exclusive on what Flight Centre really thinks about retail…

Hannah Edensor Hannah Edensor

Mobile VS in-store: which agent model is best?

Both brick-and-mortar and home-based agencies dressed up like WWE wrestlers to settle…

Hannah Edensor Hannah Edensor