AFTA calls for Qantas to extend expiry date on $800m of unused travel credit
Got some Qantas credits? You've got until the end of the year to use it (unless AFTA's comments have made a mark).
“The spirit of disappointment”: Qantas cops shonky award
In the latest blow for our national carrier, a consumer advocacy group has named it among the "worst of the worst", clai...
CHOICE targets Flight Centre with exposé of consumer complaints
The consumer advocacy group has gone after Australia's biggest travel agency network in a fresh bid to push for a change...
New report claims Australians have “lost trust in the travel industry”
The report says that "unacceptably slow" and "difficult" refund processes have left many Aussies seeking stricter laws f...
“Misleading and provocative”: CATO unleashes on CHOICE over new travel survey
Brett Jardine has offered a stinging critique of the consumer advocacy group's survey. Dissect all the drama here.
Qantas, Virgin among domestic airlines slammed by Choice
Aussie domestic airlines are facing a scolding at the principle's office over "systemic breaches" of consumer law on how...
ATAS penetration “gold”: Westbury
Love it or lump it, it's winning strides with one in five Aussies now aware of what it means to use an ATAS agent.
Consumers warned as industry reform put to test
The deregulated travel industry has already come up against its first challenge with the collapse of Victoria’s Au...
Choice Hotels expands into China
Melbourne-based Choice Hotels Australasia has announced expansion plans for the hotel group in for Greater China, with 3...
Brisbane hotel takes home Choice award
Choice Hotels Australasia was celebrating in Los Angeles last week as its Brisbane property, Comfort Inn & Suites Ro...
Consumer watchdog gets behind TCF
Consumer watchdog Choice has referred to the cancellation of Classic International Cruises’s Australian season as ...
Airline earlybirds the “litmus" test
The airline earlybird campaign will be the “litmus test” for the industry over the next three months in a ma...
Profit declines at Travellers Choice
Travellers Choice has seen a sharp fall in profits but said it still represents a “solid performance” in a d...
Choice pushes economy offering
Choice Hotels Australasia is set to grow its economy franchise brand Econo Lodge, claiming “unprecedented growth&r...