david speakman

Travel Counsellors chairman “enjoying retirement”

Travel Counsellors is farewelling founder David Speakman, who is stepping down as…

Hannah Edensor Hannah Edensor

Travel Counsellors take control with tech

Using in-house technology to take control of business was top priority at…

Hannah Edensor Hannah Edensor

Speakman reflects on 20 years of Travel Counsellors

When he started Travel Counsellors 20 years ago, world domination was the…

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Bad training has taken toll on agents worldwide: Speakman

Travel agents must begin to value themselves once again in order to…

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Travel Counsellors warns against multichannel approach

The meteoric rise of the internet over the last decade and its…

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Guest comment: ATAS – if agents are unsure, what will consumers think?

With the 1 July disbanding of the Travel Compensation Fund and industry…

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Don't undermine the value of agents: Speakman

Travel Counsellors chairman David Speakman has hit back at Qantas boss Alan…

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Speakman to share the "key to success"

Travel industry members are being invited to a series of breakfast events…

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Responsible agents hold key to post-TCF era: MTA

The managing director of Mobile Travel Agents, Roy Merricks, has expressed confidence…

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Agency group backs away from AFTA scheme

Travel Counsellors yesterday confirmed that it will offer its own financial protection…

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Backlash warning over consumer protection

Travel Counsellors chairman David Speakman has warned the industry that it faces…

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Groups set to circle JTG agents

Agency groups are circling Jetset Travelworld as they spy an opportunity to…

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Guest comment: The dilemma we face

I read with interest the JTG reassessment of its agency business. Travel…

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Travel Counsellors: Emotion is key to agent survival

Emotional connections between agents and clients will enable the trade to fight…

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