personalisation

OPINION: AI is the industry’s secret weapon. Here’s why

You can probably tell how basic our understanding of artificial intelligence is…

alexandra alexandra

TripAdvisor targets destinations with paid content advertising expansion

TripAdvisor is now giving destinations the ability to target ads to travellers…

christian christian

OPINION: How getting personal could bring the hotel industry back from the brink

This blogger argues that hoteliers need to start looking beyond price and…

huntley huntley

Five reasons why agents should sign up for Tripfuser

Not only is the platform a quick and easy way to customise…

alexandra alexandra

The secret to creating truly personalised experiences

Unless you possess a wide knowledge of unique, out-of-the-box experiences on every…

alexandra alexandra

Curious about Tripfuser? Here’s everything you need to know

Looking for ways to deliver a truly personalised experience based on local…

alexandra alexandra

G Adventures launches personalised trips in response to agent feedback

You asked, they provided. Now, if only we could convince our boss…

alexandra alexandra

Insight Vacations CEO: 2019 will be more “immersive, personalised and authentic”

2019 will also be the year we cut our caffeine intake down…

alexandra alexandra

Steve Odell: “We always advise guests to find a knowledgeable travel agent”

We chatted with Norwegian Cruises' regional VP to get the jump on…

alexandra alexandra

TripAdvisor homes in on personalisation with “all-new” site

While the idea of sifting through 702 million reviews sounds riveting, the…

alexandra alexandra

“We will do whatever it takes” Penny Spencer on how to WOW your clients

From sending 600 roses to providing 'un-Google-able' experiences, Spencer dished out a…

alexandra alexandra

“We will do whatever it takes” Penny Spencer on how to WOW your clients

From sending 600 roses to providing 'un-Google-able' experiences, Spencer dished out a…

alexandra alexandra

Tripfuser CEO: “Disruption and evolution in the industry are necessary”

We're disrupting our colleagues today by reenacting scenes from Dirty Dancing with…

alexandra alexandra

Agents who tailor holidays will see clients return: Luxury Gold MD

Luxury Gold's Alexandra O'Connor gave us an exclusive interview if we paid…

Hannah Edensor Hannah Edensor

“We should be striving for personalisation”: Intrepid Director

TW sat down Intrepid's Brett Mitchell where he told us the meaning…

Daisy Doctor Daisy Doctor

Hilton takes personalisation into the bedroom

Hilton is getting personal with guests in hotel rooms, although that’s not…

Hannah Edensor Hannah Edensor