Helloworld agent wins appeal over COVID-19 refund worth over $9,000
With a little help from her friends at AFTA, this agent managed to score a landmark win for the travel trade.
Wendy Wu Tours is dishing out free single rooms for solo travellers
Do your clients love group touring, but also need a bit of quiet time and personal space? Wendy Wu has swooped in to pro...
Qantas warns customers of refund scam
Did you receive a phone call about finally having your client's Qantas airfare refund processed? Well, according to the ...
ACCC and AFTA welcome Etihad’s refund offer for cancelled Aussie flights
ACCC tsar Rod Sims has been breathing down Etihad’s neck, and it appears it was too much to bear for the carrier.
Cruise passengers riot, demand refund over missed ports and blocked toilets
Passengers were so outraged by their experience that they took to the ship's atrium to wave signs and shout things. Some...