Barry Mayo talks border reopenings and the silver lining of confusing travel restrictions
The industry veteran reckons ever-changing global travel restrictions may have a silver…
Aussie agent admits ripping off clients $670,000 to fuel gambling addiction
The judge presiding over the case has taken aim at Australia's gambling…
London’s “temporary slag heap” reopens for free, with visitors flocking to make fun
Marble Arch Mound has reopened to the public, offering free admission after…
CHOICE targets Flight Centre with exposé of consumer complaints
The consumer advocacy group has gone after Australia's biggest travel agency network…
New report claims Australians have “lost trust in the travel industry”
The report says that "unacceptably slow" and "difficult" refund processes have left…
“So disappointing”: Bali-themed festival forced to apologise, issue refunds and offer free entry
Organisers of a festival aiming to quench the thirst of Aussies who…
“So disappointing”: Bali-themed festival forced to apologise, issue refunds and offer free entry
Organisers of a festival aiming to quench the thirst of Aussies who…
Aussies won’t receive full refunds for Tokyo Olympics tickets
The Tokyo Olympics' official ticket reseller says it won't refund a 20…
OTA forced to pay $6.5m in withheld payments to hundreds of Aussie tour operators
To any big, shonky OTA that has the ACCC up their clacker,…
New app promises to make booking flights as easy as catching an Uber
Hook your clients up with quick, easy and cheap last-minute flights through…
Princess Cruises introduces ‘Princess Promise’, rolls out MedallionClass fleetwide
In case you need another reason to convince your clients to book…
ACCC and AFTA welcome Etihad’s refund offer for cancelled Aussie flights
ACCC tsar Rod Sims has been breathing down Etihad’s neck, and it…
“Travel agents deserve to be paid”: AFTA stands up against mainstream media reports
The association has ramped up its efforts to protect travel agents from…
CATO calls for credits over refunds to protect agents
The Council of Australian Tour Operators has issued a rallying cry to…
Investigation underway after consumers unable to claw back $200K in refunds from Facebook travel agency
While the majority of the travel industry is made up of honest…
Jetstar hit with $1.95m fine for misleading refund claims
Jetstar has been forced to return its new office chaise longue and…
