Total Holiday Options has appointed Troy Ackerman as general manager for Australia and New Zealand for the destination management company and small group tour operator.
Based in Sydney, Ackerman leads both markets as Total Holiday Options enters its fifth decade of operation globally, and 25th year in Australia and New Zealand. He joins the Total Holiday Options team with more than 26 years of industry experience across multiple countries, most recently serving as general manager, Sales, and Revenue at AAT Kings Group which he left in November last year after three years with the business. In that role, Ackerman managed the global sales function spanning Australia, New Zealand, the UK, Europe, North America and Asia.
Ackerman brings a wealth of insight and leadership experience to the role, having begun his career at STA Travel and Contiki Holidays before progressing to senior roles at Flight Centre, the Globus family of brands, Wendy Wu Tours, and Collette.
“I am incredibly excited to join the team at Total Holiday Options and look forward to working with everyone to guide the business in both markets through its next exciting phase of growth,” Ackerman said.
“I have been a long-time admirer of THO, and in speaking with the trade prior to joining, it is clear the brand is highly respected and renowned for its industry-leading customer service and exceptional product delivery across the seventeen countries in which we operate.
“The fact that we are also the ground operator in all our destinations is a huge advantage allowing us complete control in curating the best possible travel experiences in destinations where this is not always easy. I am particularly impressed with our in-house technology platform which is the best with which I have ever worked. I look forward to engaging with our team and trade partners to grow mutually beneficial business.”
“THO is entering an exciting period of growth, expansion and innovation and we are delighted to have Troy’s expertise onboard as a key driver in the Australian and New Zealand markets,” Total Holiday Options founder, CEO, and MD Amaan Khan said.
