Travellers Choice will bring speakers tennis star Matt Ebden and AI consultant Julian Moore to its 2026 conference in Perth, themed “Heart & Hustle” to reflect the passion and resilience travel agents need to navigate industry disruption.
The conference will run from 27-29 November at the Perth Convention and Exhibition Centre, opening with a welcome function at the Sky View Lounge at Optus Stadium, where delegates will take in views of the Swan River and city skyline.
Managing director Christian Hunter says the theme captures the two qualities agents need most in a fast-changing industry.
“Heart is all about passion, whether it’s for delivering exceptional service, building trusted relationships or helping people fulfil their dreams,” Hunter says. “And hustle is what every travel agent has to do to survive in an industry constantly facing change and disruption.”
Ebden, who turned professional in 2006, has won multiple Grand Slam doubles titles including Wimbledon in 2022 and the Australian Open in 2024, along with gold in the men’s doubles at the 2024 Paris Olympics. He will draw on that career to speak to the “heart” side of the theme.
“He’s performed under enormous pressure, overcome multiple setbacks and maintained focus in a constantly changing environment,” Hunter says. “He will give members practical insights into the kind of resilience, adaptability and commitment required to stay at the top of any profession.”
Moore, chief AI consultant at Strategic Membership Solutions, will cover the “hustle” side with a live demonstration rather than a standard presentation.
“Julian doesn’t use PowerPoint,” Hunter says. “Instead, he will use input from conference delegates to build an AI solution in real time during his presentation, showcasing exactly how the technology can save agents time, streamline workflows and boost productivity.”
Beyond the keynote sessions, the conference will include breakout sessions, networking opportunities, a Preferred Supplier Exhibition and the Travellers Choice National Awards Gala Dinner.
