This weekend, TravelManagers got app-y and unveiled a cool new tech toy.
Hitting its stride at the National Conference in Adelaide, the company showed off the new TravelManagers client app to their PTMs.
Believed to be unique in the Aussie retail travel market, the app is geared towards clients of PTMs, who will be able to access full details of their travel itineraries, along with a number of other fun features.
TravelManagers’ executive general manager, Michael Gazal, said the company has been pilot testing with ten volunteer PTMs, and the feedback has been impressive.
“Our pilot PTMs and their clients have been very enthusiastic about the new app,” he said.
“It’s important for us to go through this pilot phase, making adjustments and fixes on a daily basis, to ensure that when we launch in late September, we are offering the best possible version.”
Gazal said initially the app will only be available on Apple devices, but an Android version will be rolled out shortly after, once any bugs have been identified in the Apple version.
Gymea Bay PTM Cathy Moir was one of the guinea pigs testing the app in its pilot phase, and so far, she’s impressed.
“The days of travelling with a fully loaded document wallet are coming to an end,” Moir said.
“My clients have loved being able to access all of their travel details at the tap of their finger on their portable devices. They can even add extras while they’re away, safe in the knowledge that they’re using a reliable supplier – me. It’s as if I’m right there with them when they need me!”
According to Gazal, if a traveller has booked with a TravelManagers PTM, they will be able to access their details by simply logging in with their surname and booking reference number.
From there, they can use their personal device to check their full itinerary, view maps and read destination weather reports, check currency exchange rates and browse inspirational destination guides, which offers ideas for what to see and do.
It also provides an easy way for clients to communicate with their PTMs while they are travelling.
“There’s even a trip countdown to the big day of departure!” Moir added – a cute extra if we do say so ourselves.
Gazal said travellers won’t be able to use the itinerary function of the App if they haven’t booked directly with one of TravelManagers’ 480-plus PTMs throughout Australia.
“But they can still download the App and use it to browse more than 1500 travel articles on destinations all over the world and check the latest TravelManagers’ deals,” Gazal added.
“Then they can use it to search for a personal travel manager by name or by postcode.”
