UK-based Traveltek has announced Cressida Sergeant, currently chief commercial officer, will become CEO effective 1 October 2026, succeeding Mal Barritt, who steps down at the end of November after more than seven years leading the business.
Sergeant has spent eight years at Traveltek, most recently as chief commercial officer – a role in which she transformed the commercial model and drove global growth, particularly in North America, where the opportunity for cruise technology remains significant.
“I am incredibly proud to take on the role of CEO and to lead Traveltek into its next chapter,” Sergeant said. “I’ve really enjoyed working alongside Mal for the last seven years, and I’m incredibly proud of what this team has achieved – Traveltek is a great blend of people, passion and innovation.
“My priority for the next chapter is to drive customer efficiency, by deepening connectivity for our customers and supplier partnerships. There is a significant opportunity for our customers through the greater benefits that come from being part of the Juniper Group ecosystem.”
Under Barritt’s leadership, Traveltek grew into a strong, profitable technology business, culminating in its acquisition by Juniper Travel Group in October 2024.
“After more than seven years, I feel the time is right for me to take on a new challenge,” Barritt said. “I am genuinely sad to leave, but I do so with enormous pride in what we have accomplished and complete confidence in Traveltek’s future. Most importantly, I am delighted to be handing the business to Cress.”
Barritt will remain in an advisory capacity until the end of November to support a smooth transition.
Traveltek is part of Juniper Group, a portfolio company of Vela Software and Constellation Software, with a focus on verticals including travel, aviation, banking, insurance, healthcare, public sector and oil and gas. Juniper Group employs more than 1,500 people worldwide.
