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Travel Weekly > Technology > TravelWorks at the forefront of modern day travel management solutions
TechnologyTravel Advisors

TravelWorks at the forefront of modern day travel management solutions

Staff Writers
Published on: 12th November 2024 at 10:00 PM
Edited by Staff Writers
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TravelWorks is emerging as a leading platform in new travel management technology that incorporates client bookings, CRM, and accounting into one intuitive, scalable system.

The platform is tailored specifically for the ANZ market, equipped with multi-currency handling and adaptable to a variety of business models. With features that can be switched on or off as needed, TravelWorks seamlessly scales to support operations of any size, from solo travel agents to global, multi-branch agencies.

Industry veteran Trish Shepherd saw a gap in the market and spearheaded the introduction of this innovative platform to ANZ.

“At TravelWorks, we reduce the pain of change by providing detailed training and support throughout the entire process,” TravelWorks Australia Founder and CEO Trish Shepherd said.

“Built by industry experts for industry experts, TravelWorks is a game-changer that lets travel operators focus on creating unforgettable experiences while we handle the backend. You’re supported by a local team that understands the unique challenges of the travel industry and is committed to helping you succeed. The response from the market has been fantastic!

“Once clients realise how easy it is to switch, they not only take the opportunity but become our biggest ambassadors.”

The platform’s flexibility is a major attraction, with features like file history, bulk supplier payments, integrated CRM, automated messaging, and a comprehensive control dashboard. This GDS-agnostic solution is scalable for any business size, and TravelWorks continues to evolve, enhancing the platform to meet industry demands.

North Shore Travel director Sam Young said switching systems after 25 years was a big decision.

“The TravelWorks team made it easy by guiding us through every step with patience and expertise. For anyone looking to modernise their accounting system, look no further than TravelWorks,” he said.

Catering to both independent operators and multi-branch businesses, TravelWorks provides a comprehensive solution, addressing the longstanding frustrations of Australian travel agents.

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