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Reading: Victims suffering one year after SQ 321 tragedy – $1m plus payouts expected
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Travel Weekly > Aviation > Victims suffering one year after SQ 321 tragedy – $1m plus payouts expected
Aviation

Victims suffering one year after SQ 321 tragedy – $1m plus payouts expected

Staff Writers
Published on: 20th May 2025 at 2:59 PM
Edited by Staff Writers
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Singapore Airlines CEO Goh Choon Phong apologising after the SQ 321 incident.
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Victims onboard Singapore Airlines Flight 321 are still fighting for compensation a year after 70 people were injured and one passenger killed as the plane hit “clear air turbulence” over Myanmar, while flying from London to Singapore.

An Australian law firm with extensive expertise in passenger compensation for aviation accidents has revealed it is still conducting medical evaluations for passengers to determine the extent of their various injuries.

Director of Carter Capner Law, Peter Carter, who is also a former president of the Aviation Law Association, said the firm was acting for 11 passengers but is also investigating claims for many others who have no physical injury but have experienced significant psychological trauma.

“Many of our clients exhibit PTSD symptoms as a result of this terrifying mid-air experience,” he said. “They thought they were going to die.”

Carter said there is no compensation available for PTSD unless it can be demonstrated it has caused some physical change in the passenger.

“To this end, our medical experts are utilising leading-edge brain scanning techniques to image brain abnormalities,” he said. “We are optimistic to also be able to recover substantial damages for PTSD injuries for affected passengers including those who have no other physical injuries.”

The firm expects to present compensation demands to the airline’s insurers by September, with Carter believing that many passengers will receive awards for damages “well in excess of US$1 million”.

The final accident report from the Singaporean Transport Safety Investigation Bureau (TSIB) is expected to be released mid-year.

If Singapore Airlines proves it had no part to play in the accident, its liability for proven losses for each passenger will be limited to US$180,000 ($AU280,000).

However, Carter said his firm’s belief after an in-depth investigation is that the pilots likely encountered a thunderstorm at too close proximity as it passed over an area notorious for thunderstorm activity in the Inter Tropical Convergence Zone.

“Other planes took evasive action and changed direction, yet Flight SQ321 headed directly through the suspect area,” he said.

The interim report confirms that the G-forces applied to passengers’ bodies – including a drop in vertical acceleration from +1.35G to -1.5G – was sufficient to cause serious injury even to passengers restrained by a seat belt.

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