Virgin Australia has relaunched a check-in and baggage drop service for Sydney cruise passengers, allowing guests to check-in baggage for their flight before arriving at the airport.
The award-winning service, initially launched in 2018 in partnership with OACIS and paused amid the pandemic, is designed to create a seamless experience for cruise passengers travelling on a Virgin Australia flight upon arrival in Sydney.
By allowing guests to check in for their flights and drop off their checked baggage direct from the cruise terminal, the service enables a smoother, luggage-free journey for guests exploring Sydney, while helping to reduce airport congestion during the peak summer travel period.
Once the luggage is checked in at the OPT, it is transported by Virgin Australia to Sydney Airport, where it is loaded onto the guest’s Virgin Australia flight ahead of departure.
“By bringing Virgin Australia check-in to the cruise terminal, we’re able to deliver a smoother experience for cruise passengers while also helping ease congestion at Sydney Airport during our busiest travel period of the year,” Virgin Australia general manager product and customer strategy Ali Dunn said.
“OACIS is delighted to once again be partnered with Virgin Australia to offer our award-winning checked luggage service,” OACIS chief executive officer Matt Lee said. “Offering guests a full check-in and baggage drop experience allows guests time to explore our beautiful city before flying home.”
